AirBadminton is an ambitious new development project designed to create opportunities for people of all ages and ability to play badminton on hard, grass and sand surfaces in parks, gardens, streets, playgrounds and beaches around the world.
Badminton as we know it is a popular, fun and inclusive sport with more than 300 million active players globally, encouraging participation and excitement with a plethora of health and social benefits.
It can improve physical qualities such as speed, endurance, strength and agility; prevent stress and reduce the risk of myopia in children; help eliminate the risk of health problems such as high blood pressure, diabetes and obesity; and help maintain a healthy weight in adults and children.
The development of the AirShuttle has been a five-year project in collaboration with the Institute for Sports Research (ISR) at Nanyang Technological University in Singapore.
It all started with a vision to develop a new outdoor shuttlecock with increased resistance to wind, to allow people to have a more positive experience of badminton outdoors.
The main considerations were that it must be played with the same rackets and have good flight performance, spin response and durability.
The basic criteria for air shuttle:
The shuttlecocks must have similar trajectory, acoustics and play feel to that of a traditional indoor shuttle
Similar flight properties with limited influence from humidity variations.
Minimal impact from side and axial wind
Needed to be able to be played in winds up to 12 kmph
The shuttlecocks be durable and cost-effective
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Return & Warranty Policy
THE FOLLOWING POLICIES ARE FOR ONLINE PURCHASES ONLY:
For Returns/Exchange/Warranty Claim, please follow the procedures below:
Step 1: Read each section applicable below
Step 2: Contact us at +1 (604) 285-8028 or sales@T1SPORTS.ca with the following info:
Customer name
Contact phone # and E-mail
Order #
Reason for returns / exchange / warranty claim
Clear high-resolution pictures of product for warranty claim
Step 3: Obtain RMA # (Return Merchandise Authorization Number) or PWC # (Product Warranty Claim Number) from us
Step 4: Clearly label the RMA # or PWC # outside of the shipping package and return product to us using pre-paid shipping
NOTE: Any incoming shipment without a RMA # or PWC # clearly listed on the shipmentpackage will not be accepted.
THE FOLLOWING POLICIES ARE FOR ONLINE PURCHASES ONLY:
Return / Exchange
T1SPORTS.net offers a 14 days conditional return policy on products sold at regular prices, with few exceptions.
Returns and exchanges would only be accepted if the item is in new, unused, and original condition and packaging
Items showing signs of usage or opened packages would not be accepted
Refunds would be in store credits only, minus any applicable shipping cost spent to ship the item to customer.
On sale & clearance items are considered to be final sale and are not eligible for return or exchange
Customer is responsible for all return shipping costs (including any custom or other fees). Non pre-paid shipping packages will not be accepted.
Any shipping fees and insurance fees paid are non-refundable
Return or exchanged items are subject to a restocking fee
Shoes must be unworn, with all tags and labels attached, in its manufacturer's original shoe box. Shoes without manufacturer's original shoe box will not be accepted. Damaged shoe box would be subject to a restocking fee.
Any rackets strung by T1 SPORTS or third party are considered to be customized or used items and are not eligible for return or exchange. Manufacturer plastic wrap on racket handle must still be on and untempered. All tags and stickers must be attached on the rackets in the same new condition it was purchased. Racket covers, if applicable, must be returned in unused condition.
Eligible items only - conditions apply - please contact us first if you have any questions.
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Order Cancellation
If for whatever reason you want to cancel your order, please contact us ASAP.
If you have already placed the order but your order has not been process or shipped out yet, we can try to stop the order for you. If successful, you may be eligible to cancel your order with full refund minus a cancellation fee. Cancellation fee is the greater of either 5% of the total paid amount (including shipping and tax) or $15. Cancellation fee is for covering package material cost, staff handling time, and credit card fees.
If your order has already been shipped, we are unable to cancel the order. Please follow return/exchange instructions, if needed.
If you place an order (excluding pre-order and back-order items) and T1SPORTS.net is unable to fulfill an item in 45 days (including back order time from the day order is placed), then the customer may be eligible for a full refund with no cancellation fee. Please contact customer service for details.
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Product Warranty
Most high performance badminton and tennis rackets come with a 6 months manufacturer warranty and most performance shoes come with a 3 months manufacturer warranty.
Manufacturer warranty is provided by the manufacturer of the product, not T1 SPORTS
Manufacturer warranty only covers against manufacturer’s defects
Customer is responsible to pay for the shipping and handling costs to and back from the manufacturer
A product warranty claim does not automatically mean the customer will receive a new/replacement of the product. Each product must be sent back to T1 SPORTS and manufacturer for inspection. The ultimate decide of approving the warranty claim or not, would be based on the manufacturer
T1 SPORTS must be the first point of contact for any warranty items for standard warranty claim procedure. Customers who contact manufacturer privately and directly, before contacting and receiving approval from T1 SPORTS, often create more issues. Therefore, such customers will be disqualified for any warranty support from T1 SPORTS for the manufacturer claim (without store support, manufacturer will likely not review or disapprove any claims).
To file a product warranty claim or to find out more if your product qualify for manufacturer warranty, please follow the instructions above.
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