Contact Us

COVID-19 Operation Hours
=> Shop Online (OPEN - 24/7)
Shopping Online is encouraged during this Coronavirus COVID-19 Pandemic period. Online shop opens 24/7 with both store pickup or shipping options available. *Free shipping to Canada & US are included for purchases over C$150/C$200. Conditions apply.
=>Shop Physical Store (OPEN)
For the safety of our staff & customers during the Coronavirus COVID-19 Pandemic, the following safety measures will be in place for visiting T1 SPORTS (physical store). Try book an appointment 48 hours before your visit to reduce your wait time in store.
---
COVID-19 Safety Measures
No Entry - If any of the visitors have been sick or tested positive for COIVD 19 in the past 30 days, please visit us another time or shop online to take advantage of the free shipping or contactless pick up options.
Personal Protective Equipment: Please wear a face mask during your visit in store.
Minimize Touching: Only touch the products you intended to purchase. If you have tried on a pair of shoes and don't want them, please leave them out on the side (do not put them back). Our staff will sanitize and clean up the shoes before putting them back.
Physical Distancing: Please stay 2m apart from other customers & staff.
Traffic Control: Crowd control measures will be in place. Maximum 2-3 groups of customers in store at a time. During busy hours, please line up outside of the store for the next opening.
---
T1 SPORTS Store Address
T1 SPORTS
#1265 - 8788 McKim Way
Richmond, BC V6X 4E2
Our shopping mall, Cosmo Plaza, is located at the corner of McKim Way and Garden City Road.
Free Parking - Enter from McKim Way (Cosmo Plaza - underground parkade)
Store Entrance - Enter from ground floor on Garden City Road
---
T1 SPORTS Store Hours
Store Appointment Hours: Tues-Sun 12:30pm-7:00pm
(Face Mask & Appointment Required - Closed on Mondays)
---
Booking an appointment for store visit:
By E-mail: sales@T1SPORTS.ca
By Phone: (604) 285-8028
T1 SPORTS asks for your patience when calling in and respect other customers and staff if we are unable to pick up your call right away.
Please provide your Name, Phone Number, # of people visiting, interested products/services, and desired appointment day & time in mind. Also, answer COVID 19 question.
Example:
Name: Joe Smith
Phone: (604) 888-8888
# of Visitors: 2 people
Product: 2x Tennis Rackets for Beginners
Appointment: Coming Thurs (MMM DD, 20XX) 3:00pm
Have any of the visitors been sick or tested positive for COIVD 19 in the past 10 days? - Yes or No
Please book your appointment 48 hours before your visit and wait for reply for appointment confirmation before visiting the store.